Privacy policy

As a business, we are committed to ensuring that we comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) Act and protecting the right to privacy of our clients, staff and users of our website and services. Information you submit to through our website or any of the third-party sites we advertise on, is only used for the purposes set out in this notice. Should we ever ask you to provide information by which you could be identified, this information will only be used in accordance with this privacy notice and GDPR guidelines.

This notice explains how we use any personal information we collect about you when you use this website.

What personal data do we collect about you?

We collect personal data about you when you start working with us, place an order for products or services or make a job enquiry through this website. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.

Personal data that we collect about you may include: name, salutation, email address, telephone number and IP address.

How will we use your personal data?

We collect personal data about you to process your order, manage your account and, if you agree, to email you about products and services(marketing).Your contact details and any other information provided by you will be stored securely in our client and contacts database(s) and may be viewed by our employees in any place in which we conduct our business.

Kimpton Creative will not share your personal data for marketing purposes to any other third party. Kimpton Creative may share your personal data with our approved third party suppliers in order to fulfil our services to you.

Website usage information is collected using cookies which is sadly less about biscuits than it is small bits of code that track what you do on websites (more on this below).

We will retain your data for up to 2 years from your last communication to us, unless this is related to financial matters, in which case we have a legal obligation to keep information for 6 years.


On occasion, we would like to send you information about our products and services which we feel would be of interest to you. If you have previously agreed to receive marketing, you always have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted, please email with the subject line; ‘unsubscribe’.

Access to your information and corrections

If you wish, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at the following address;

Email: with the subject line; ‘information request’ or ‘correction’

Other websites

Our website contains links to other websites. This privacy notice only applies to this website so when you click out to other websites you should read their own privacy policies.

Changes to our privacy notice

We keep our privacy notice under regular review and we will place any updates on this web page. This privacy notice was last updated in May 2020.